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Customer service

Frequently asked questions

Frequently asked questions

Pick-up

Pick-up

Return

Return

The deductible

The deductible

Going abroad

Going abroad

Roadside assistance

Roadside assistance

Damage

Damage

Overhead damage

Overhead damage

AdBlue

AdBlue

Fuel policy

Fuel policy

Insurances

Insurances

Accessibility

Accessibility

Instructions

Instructions

Fair Use Policy

Fair Use Policy

BOVAG rental conditions

BOVAG rental conditions